What we do - Time Technology - IBM Lotus solutions
Service Desk
Our Service Desk team is responsible for the delivery of a range of technical services for IBM Lotus Infrastructures. At the heart of these services is our Managed Service offering, which enables organisations to outsource part, or all of, the management of their infrastructure. Exposure to these varied environments on a day to day basis, and the maintenance of the skills required to professionally deliver the services, means that this team is also perfectly placed to deliver additional technical consultancy services to our customers.
Customers typically choose our services based on the size and nature of the business (i.e geographic spread), the size and skillset of the IT function and the strategic positioning of the IBM Lotus technology in the organisation. Our experience is that more and more IT functions are looking to work with a specialist service provider such as Time Technology in order to increase their flexibility, business service levels and their ability to add value to the business.
Our Service Desk providing a response and resolution service under SLA driven contracts. Our trained engineers use one of the best IBM Lotus Notes based service desk products to deliver a world class service to our customers keeping them informed at every stage.
If you are interested in finding out more detail about our Service Desk offerings please click on the relevant links on the left or contact us:
For more information:
Call us on 01483 863000
E-mail us on sales@time-technology.co.uk
