Sherpa Software's Mail Attender
Sherpa Software's Mail Attender
Stop and think for a moment, what are the common reasons users phone you or your helpdesk or what common things do you have to resolve?
- Slow to open mail files?
- Forgotten to set your out of office?
- I've just deleted something?
- Running out of space in mail file?
Mail boxes and size are a constant battle, and a cause for frustration. With so many people that you take into consideration. The user (I need to keep everything!) Yet keeping all servers up and running... The HR, Legal and Finance viewpoints.
Mail Attender by Sherpa Software is a Lotus Notes mail database management and archiving solution. It currently runs on all the latest versions of Domino and Notes and requires no add-in programs or architectural changes. In addition most functions are available without altering your mail template.
The first noticeable great feature of Mail Attender is its installation. One installation database creates all other databases and document templates that may be required by an administrator. All in about 10 to 15 minutes from your own Notes client.
So what can Mail Attender do for you?
Below are details of the many functions available. Most of the screens, tabs and tick box options are the same for many functions. So actually you only need to know a small amount of detail compared to that which may at first appear on your screen. Thus once you've grasped the ideas of one 'restriction'. You can roll out many more in quick succession. Many of the features can use the native attributes of your Domino systems or you can use Mail Attender inbuilt agents. Mail Attender is all about choice. Even better you can configure the system so your team members can do most of the work
Attachment Management
This is one if its key attributes. What would you like to do? Remove attachments from the main Inbox view and store in a folder. Perhaps collate all attachments in a separate archive database, which you can control. This feature is really useful if multiple users have the same attachment. The archive database will store one copy of the attachment and point each user to the one copy for all to look at. Or you can just delete all attachments older than a certain date. All possibilities can be run in a 'what if scenario' i.e. If I do this who will it affect, how much space could I save. Restoring documents is quick and easy too.
Quota Management
Mail Attender permits you to set multiple levels of quotes on mail files. Against one, all or a select group of users. You can enforce strict rules or just send reminders to your users.
Mail Database Management.
Mail Attender can manipulate the whole mail database or just down to a document level.
Out of Office Capabilities
With a minor customisation to your mail file, Mail Attender can control the out of office, replies and timings.
ACL Management
Check and configure the ACLs, quickly and easily. Do users all have the same level of access to their mail file? Are some specified with too high an access? Combine this with the Out of Office Capability and mail file ACL issues can quickly become less and less.
Document Management
Do want your users to delete any documents containing certain words or created at certain times of the year. That can all be configured.
Folder Management
Need a certain folder structure or users to have a particular folder within their mail file.
Properties Management
Control the consistency of mail file property boxes.
Personal Agent
Do uses need personal agents to run? Combine with the OOF functionality and gain greater control over your mail files.
Other things you can easily accomplish include controlling connection and location documents.
Reporting
Mail Attender comes with many inbuilt reports with which you can glean many details about your users and mail databases. You can also create your own specific reports if required.
Like many things, to gain the best from any tool you need to plan, what you want to achieve.
For more information:
Call us on 01483 863000
E-mail us on sales@time-technology.co.uk
