Docova is a highly functional collaborative document management solution built on a Lotus platform
Document Management Solution – Robinson Solutions
Renowned for optimising manufacturing and facility operations, Robinson Solutions need to stay best-in-class themselves for their own operations. The need to effectively manage their documentation processes as the business expanded across North America was paramount in their desire to maintain their reputation for high- quality service.
Robinson used Docova to bring together their processes and documents across a distributed environment. This enabled them to retire their netwrok shared drives, reduce errors, improve information flow, all leading to faster and better managerial decisions.
'With Docova, dynamic business rules were added to our content – something that is not straightforward with e- mail and shared network drives' said Megan Paul, the Customer Service Delivery Manager. 'With one specific process, the speed to task completion went from 5 business days to less than 1 day, with a 90% reduction in man- hours. Our people are more focused on driving results, not pushing paper'
Robinson Solutions felt that Docova differentiated itself from the competition around three core areas:
Workflow - 'The depth and flexibility of the workflow in Docova is a major differentiator. Information is automatically routed based on business rules that are flexible enough to allow users to select a different workflow for one-off situations'
User Interface – 'The user interface is simple to understand – people just 'get it'. They like the fact that everything is in one space without that 'big portal' feel'
Speed - 'The speed of IT development is unmatched. I can build a comprehensive and functional web application in about 30 minutes'.
All of these benefits result in Robinson Solutions becoming more effective and driving productivity improvement.
For more information, or for a demonstration
Call us on 01483 863000
E-mail us on sales@time-technology.co.uk
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