Docova is a highly functional collaborative document management solution built on a Lotus platform

Request for Information Solution – Renew Holdings

One of the most complex, yet most critical process for a construction business is the Request for Informatgion (RFI) process. The ability to respond in a timely, professional and efficient manner can have a significant impact on the win rate of projects.

Renew Holdings used a very manual process to pull together and manage the information required for the RFI process. This was causing them problems with their ability to respond consistently and professionally. Specifically they had needed to:

  • Align all the activities (e-mails, documents etc) such that users could access all relevant information from a single access point
  • Streamline redundant activities
  • Automatically merge project details into the RFI documentation
  • Monitor the process of creating the RFI i.e. responses from sub-contractors with escalation as needed
  • Eliminate document version confusion

After an exhaustive search, Docova was identified as the single solution that more than met these requirements.

The results quickly showed with deploying Docova. One affiliate noted:

  1. Improved visibility and transparency of progress and activity to Head office and Management
  2. Reduced paper trail and email server disk space by providing a central structured store
  3. Clear and defined structured procedures for issuing RFI

'When you typically implement a document management system, you implement the process you bought as well' comments Ed Sanford, Systems Administrator at Renew, 'Docova is different. With Docova, you can build the system around the processes and routines your currently have'

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